At IU South Bend in the College of Liberal Arts and Sciences, we’ve been working to improve retention and student success. Last summer, the Associate Deans and I read Influencer: The New Science of Leading Change by Joseph Granny, et al. and designed campaigns around it’s key principles. One of our important successes was the significantly increased use and understanding of our academic early warning system.—Elizabeth Dunn, ACAD Board Member, Dean, College of Liberal Arts and Sciences, Indiana University-South Bend